Terms & Conditions
Welcome to Oaknest – Unboxing Furniture. By accessing our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
General
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This website is owned and operated by Oaknest (“we,” “our,” “us”).
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By using our website, you agree to comply with these Terms & Conditions and our Privacy Policy.
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Oaknest reserves the right to update or change these terms at any time without prior notice.
Orders & Payments
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Orders can be placed through our official website only.
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Payment methods include UPI, credit/debit cards, net banking, wallets, and Cash on Delivery (COD) (available for selected locations).
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COD may be limited to orders up to a specific value and subject to courier partner availability.
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Once an order is confirmed, it cannot be modified.
Shipping & Delivery
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We offer Free Delivery Pan-India.
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Delivery timelines vary depending on location and product availability (usually X–Y business days).
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Customers must provide accurate address and contact details. Oaknest is not responsible for delays caused by incorrect details or courier issues.
Warranty & Returns
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All Oaknest furniture comes with a warranty (duration mentioned on individual product pages).
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Warranty covers manufacturing defects only. It does not cover damages caused by misuse, mishandling, or normal wear and tear.
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Returns are accepted only if the product is damaged during delivery or defective on arrival. Customers must notify us within 7 days of delivery with proof (photos/videos).
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Refunds (if applicable) will be processed to the original payment method within 7-10 business days.
Bulk Orders
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Bulk and corporate orders are subject to custom quotations, timelines, and payment terms.
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Discounts or special pricing for bulk purchases will be communicated in writing at the time of order confirmation.
User Responsibilities
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Customers must ensure safe unboxing and assembly by following the provided instructions.
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Oaknest is not liable for damages or injuries resulting from improper handling or assembly.
Intellectual Property
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All content on this website (logo, images, text, design) is the property of Oaknest and cannot be copied or used without written consent.
Limitation of Liability
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Oaknest is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
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Our liability is limited to the value of the product purchased.
Governing Law
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These Terms & Conditions are governed by the laws of India.
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Any disputes will be subject to the jurisdiction of courts located in [Haryana, India].
Contact Us
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For queries related to these Terms & Conditions, contact us
