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Terms & Conditions

Welcome to Oaknest – Unboxing Furniture. By accessing our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

General

  • This website is owned and operated by Oaknest (“we,” “our,” “us”).

  • By using our website, you agree to comply with these Terms & Conditions and our Privacy Policy.

  • Oaknest reserves the right to update or change these terms at any time without prior notice.

Orders & Payments

  • Orders can be placed through our official website only.

  • Payment methods include UPI, credit/debit cards, net banking, wallets, and Cash on Delivery (COD) (available for selected locations).

  • COD may be limited to orders up to a specific value and subject to courier partner availability.

  • Once an order is confirmed, it cannot be modified.

Shipping & Delivery

  • We offer Free Delivery Pan-India.

  • Delivery timelines vary depending on location and product availability (usually X–Y business days).

  • Customers must provide accurate address and contact details. Oaknest is not responsible for delays caused by incorrect details or courier issues.

Warranty & Returns

  • All Oaknest furniture comes with a warranty (duration mentioned on individual product pages).

  • Warranty covers manufacturing defects only. It does not cover damages caused by misuse, mishandling, or normal wear and tear.

  • Returns are accepted only if the product is damaged during delivery or defective on arrival. Customers must notify us within 7 days of delivery with proof (photos/videos).

  • Refunds (if applicable) will be processed to the original payment method within 7-10 business days.

Bulk Orders

  • Bulk and corporate orders are subject to custom quotations, timelines, and payment terms.

  • Discounts or special pricing for bulk purchases will be communicated in writing at the time of order confirmation.

User Responsibilities

  • Customers must ensure safe unboxing and assembly by following the provided instructions.

  • Oaknest is not liable for damages or injuries resulting from improper handling or assembly.

Intellectual Property

  • All content on this website (logo, images, text, design) is the property of Oaknest and cannot be copied or used without written consent.

Limitation of Liability

  • Oaknest is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our liability is limited to the value of the product purchased.

Governing Law

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes will be subject to the jurisdiction of courts located in [Haryana, India].

Contact Us

  • For queries related to these Terms & Conditions, contact us

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