Frequently Asked Questions (FAQ)
Welcome to Oaknest’s FAQ page! We’ve listed answers to the most common questions about our products, orders, delivery, and policies.
1 What makes Oaknest furniture unique?
Oaknest offers durable, stylish, and modular plastic furniture designed for both homes and offices. All products are lightweight, easy to assemble, and backed with warranty.
2 Do you provide bulk furniture for offices or events?
Yes, we offer bulk and corporate orders at special pricing. Please contact our sales team for quotes.
3 Do you deliver across India?
Yes, we provide free Pan-India delivery for all orders.
4 How long does delivery take?
Delivery timelines vary by location, but generally it takes 5–10 business days.
5 Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking link via email/SMS.
6 Do you accept Cash on Delivery (COD)?
Yes, we offer COD along with secure online payment options.
7 Are there any hidden charges?
No. All prices listed are inclusive of taxes and delivery charges.
8 What warranty do you provide on furniture?
All products come with a 6 months limited warranty covering manufacturing defects.
9 What if I receive a damaged or defective product?
You can raise a return/replacement request within 7 days of delivery with photos/videos.
10 How do refunds work?
Refunds are processed within 7–10 business days once we receive and inspect the returned product.